Help Centre
Frequently Asked Questions
Everything you need to know about learning with Vidya.
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Enrollment & Courses
Browse our course catalogue, select a course, and click "Buy Now". After completing the payment and uploading proof, our team verifies and activates your enrollment within 24 hours.
Yes! Once enrolled, you have lifetime access to all course materials including future updates.
Yes, we occasionally offer free courses and trial content. Check the catalog for courses marked "Free".
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Payments
We accept UPI, bank transfer, and cash deposits. After paying, upload a screenshot/receipt as proof for verification.
Payment proofs are typically verified within 24β48 hours. You get a notification once approved.
Yes! Enter your coupon code on the payment page before submitting. Discounts apply automatically.
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Certificates
Complete all modules and pass the Final Exam. A certificate request is created automatically for admin approval.
Certificates are issued by Vidya Computer LMS and can be verified online using the unique certificate ID.
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Live Classes
Go to Live Classes in your dashboard. Enrolled students see a "Join" button when the class is active.
Recordings (if available) are added to the course modules after the session. Contact support if needed.
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Technical Support
Use "Forgot Password" on the login page. If issues persist, contact support.
After logging in, go to Support Tickets and click "New Ticket". We respond within 24 hours.
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Still have questions?
Our support team is happy to help. Reach out via the contact form or raise a support ticket from your dashboard.